Refinancing can be expensive and the savings gained from lowering monthly payments may not exceed the actual costs of a new mortgage. aboutMYmortgage.com helps homeowners by providing a direct channel for communicating with a customer retention specialist provided by their mortgage loan servicer.
We believe that all borrowers who are considering refinancing should be provided an opportunity to discuss refinancing and alternatives to refinancing with their current mortgage servicer.
Our mission is simple, yet comprehensive. We exist solely to:
- Empower homeowners to make the most informed decision possible regarding refinancing and their financial future by connecting them to their mortgage loan servicer for ALL the facts about their current mortgage loan.
- Provide an open communications opportunity between homeowners and servicers to help resolve any misunderstandings that may occur.
Our Preferred Servicer Network is comprised of mortgage servicers who have willingly agreed to have open dialogues with their current customers. You should be aware that, since we are a new and innovative service, not all mortgage servicers are part of our network. If your mortgage servicer is not in our network yet, we will work with you to inform them of your intentions.